Family Line Service

FamilyLine

Family Action’s FamilyLine service has launched and is excited to be offering free support and guidance on all aspects of family life to parents and carers across England and Wales.

The FamilyLine service provides Helpline, Befriending and Counselling support via telephone, email and text message. The service is free and available 6pm – 10pm on weekdays and 10am – 1pm on weekends. Please contact us to learn more about the support we have to offer.

Call: 0808 802 0666
Text: 07537 404 282
Email: familyline@family-action.org.uk
Visit: www.family-action.org.uk/familyline

Family Line Postcard

FamilyLine at a glance

• Open weekdays 6pm to 10pm
• Open weekends 10am to 1pm
• Free service available to parents and carers across England and Wales

FamilyLine provides emotional support and guidance on all
aspects of parenting.

Weekly telephone Befriending and Counselling support can also be available to parents and carers who are eligible.

Contact us
Telephone: 0808 802 0666
Text: 07537 404 282
Email: familyline@family-action.org.uk
Visit: www.family-action.org.uk/familyline

Caring for a child or young person can often be difficult, especially without emotional support and guidance on hand during times of need. Many parents feel confused by what help is available and often struggle to access services close to home and at a time that suits them.

FamilyLine tackles these issues in a new and innovative way by using a network of volunteers from across the country to support parents through telephone calls, email and text messages.

The FamilyLine helpline is free and open weekdays from 6pm – 10pm and weekends 10am – 1pm. In addition to this, regular support can also be offered to eligible parents and carers through regular telephone sessions with Befrienders and Counsellors at a convenient time of day.

Family Line Leaflet